Cancellation Policy.
By selecting 'Book your appointment' you understand that 24 hours notice must be given to cancel or reschedule your appointment, otherwise you will be billed for the consultation.
If you are running late, we are unable to extend your appointment time, as a courtesy to others.
There are certain packages that may require pre-payment in full and are not refundable. The packages are valid for a period of time to allow you to use them so you are able to reschedule your appointments. These packages are not transferrable to others so it’s important to understand your commitment when booking a package. If you have any concerns or wish to discuss options if you are unable to complete the package, please contact Alison - alison@alisonrex.com.au.
Thank you for your consideration of our time and of other clients waiting for appointments.